DeepX - AI-Powered Solutions

Introduction

DeepX Co., Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including DeepVo.ai and ChatPS.art.

Information We Collect

Personal Information

• Account information (email address, username)
• Contact information provided when you reach out to support
• Payment information (processed securely by third-party payment processors)

Usage Information

• Audio files and transcriptions (for DeepVo.ai)
• Images and visual content (for ChatPS.art)
• Service usage patterns and preferences
• Technical information (IP address, device type, browser information)

How We Use Your Information

• Service Provision: To provide, maintain, and improve our AI services
• Processing: To process your audio and image files using our AI technology
• Communication: To respond to your inquiries and provide customer support
• Enhancement: To analyze usage patterns and improve our services
• Security: To detect, prevent, and address technical issues and security concerns
• Legal Compliance: To comply with applicable laws and regulations

Data Security

We implement industry-leading security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Control: Strict access controls and authentication mechanisms
• Regular Audits: Regular security audits and vulnerability assessments
• Secure Infrastructure: Our servers are hosted in secure, certified data centers
• Data Minimization: We only collect and retain data necessary for our services

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data processing activities

To exercise these rights, please contact us at privacy@deepx.ai

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Audio files and images processed through our services are typically deleted within 30 days unless you choose to save them to your account.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@deepx.ltd

Support: contact@deepx.ltd

Company: DeepX Co., Ltd